WhatsApp automation
Your business, on the app South Africa actually uses.
Your customers are already on WhatsApp. Softennect gives you instant auto-replies, ready-made templates and a shared inbox — on the number they already have saved.
Instant replies, day and night
Greet every new message in seconds with your own wording — trading hours, call-out fees, booking links — while the full reply waits for you.
- Custom auto-replies for business hours and after hours
- Quick-reply templates for the questions you answer daily
- Every conversation saved against the customer
One inbox for the whole team
Stop forwarding screenshots between personal phones. Everyone answers from one shared inbox, and you can see who said what to whom.
- Shared inbox with clear ownership per conversation
- Works alongside your leads pipeline and bookings
- Your number, your chats — nothing locked away
Meet your customers where they already are.
Connect the number they know and start answering in seconds.