About Softennect
Built in South Africa, for the way South African business actually works.
Softennect is the business communications platform from Softechware (Pty) Ltd — one login for leads, WhatsApp, booking and campaigns, billed in Rands.
Why Softennect exists
Walk into any owner-run business in South Africa — a plumber in Roodepoort, a salon in Centurion, a guesthouse in Dullstroom — and you will find the same setup: WhatsApp on a personal phone, a diary on the counter, a spreadsheet holding the customer list together, and three or five different subscriptions quietly billing a credit card in dollars.
None of those tools talk to each other. So leads slip through, quotes go quiet, and the owner spends evenings copying numbers between apps instead of resting. The tools were built for other markets, priced in other currencies, and supported in other time zones.
Softennect replaces the lot with one platform: lead capture, a simple CRM, WhatsApp automation, booking, campaigns and reports — one login, one invoice, in Rands, with support in South African business hours. It exists so that the business that does the best work is also the business that answers first.
The company behind it
Softennect is built and operated by Softechware (Pty) Ltd, a South African software company. We started by building custom software for local businesses, and kept meeting the same problem in every industry: good operators losing work not to better competitors, but to slower replies and scattered tools.
So we built the product we kept being asked for. Softennect is developed in South Africa, priced for South African businesses, and shaped directly by the trades, salons, delivery sellers and guesthouses who use it every day.
What we hold ourselves to
Connected
One login, one invoice, one picture of your business.
Every enquiry, chat, booking and payment belongs to the same customer record. Nothing lives in a personal phone, a loose spreadsheet or a tool the rest of the team cannot see.
Human
Software that sounds like you, support that speaks like a person.
Auto-replies use your words, not robot-speak. And when you need help, you reach a person in South African business hours who explains things in plain language.
Fast
Fast to set up, fast to reply, fast on real-world data.
The business that answers first usually wins the job. Softennect is built so you are capturing leads within minutes of signing up — and replying in seconds ever after.
Be the business that answers first.
Join the owner-run businesses across South Africa shaping what Softennect becomes.