Business phone & voice
A business number that never leaves a customer hanging.
Stop giving out your personal cell for work. Softennect gives you a proper business number that rings where you are, logs every missed call as a lead, and sends the caller a WhatsApp before they phone your competitor.
Look established from day one
A dedicated business number separates work from your personal life and makes a one-person operation sound like a company. Put it on your bakkie, your flyers and your Google listing — and change where it rings whenever you like.
- A dedicated business number, kept separate from your personal cell
- Ring your phone, a teammate, or both — you decide the order
- Business-hours rules so evenings stay yours
Missed calls become leads, not losses
When you cannot pick up, Softennect logs the call as a lead with the caller number and sends them an instant WhatsApp in your name. The customer knows you saw them — so they wait for you instead of dialling the next number on Google.
- Every missed call captured in your leads pipeline automatically
- Instant WhatsApp follow-up to the caller, in your own words
- A morning list of who to ring back, oldest first
Every call in the customer’s story
Calls, chats and bookings all sit on one customer record. When the phone rings, you see who it is, what they asked for last time, and what you quoted — before you even say hello.
- Call history saved against the lead or customer record
- Notes on the call, right where the next person will look
- Works alongside your WhatsApp inbox and pipeline
Questions, answered
- Do I have to change my existing number?
- No. Your business number is an extra number that forwards to the phone you already carry. Keep your personal number private and give customers the business one.
- What happens when I am on a job and cannot answer?
- The missed call is logged as a lead with the caller’s number, and Softennect sends them an instant WhatsApp so they know you will come back to them. You ring back when your hands are free.
- Is this a VoIP thing that needs special hardware?
- No hardware, no desk phone, no IT setup. Calls ring on the cellphone you already own. If you can answer a call, you are ready.
Never lose another job to a missed call.
Get a business number that catches every caller — even the ones you could not answer.