Dashboards & reporting
Know what your business did this week — without a spreadsheet.
How many enquiries came in? How fast did you reply? Which advert actually paid for itself? Softennect answers in plain language, on one dashboard, so you run the business on facts instead of gut feel.
One dashboard, the whole business
Leads in, replies out, bookings made, campaigns sent — the numbers that matter on one screen you can check from the bakkie. No exports, no formulas, no Sunday-night spreadsheet sessions.
- Leads, conversations, bookings and campaigns in one view
- This week against last week, at a glance
- Reads just as well on your phone as on a laptop
See where the work really comes from
Every lead is tagged with its source — WhatsApp, missed call, web form, campaign. Over a month, you see exactly which marketing brings jobs and which just brings invoices.
- Lead counts per source, per week and per month
- Campaign results tied to the bookings they produced
- Spot your quiet weeks early enough to fix them
Reply-time truth for the whole team
The business that answers first usually wins the job. Reports show how fast enquiries get a reply — by day, by person — so slow responses get fixed before they cost you customers.
- Average first-reply time, tracked automatically
- See which conversations went quiet without an answer
- Simple enough to review over Monday-morning coffee
Questions, answered
- Do I need to set anything up?
- No. Reports build themselves from the work already flowing through Softennect — leads, chats, bookings and campaigns. Open the dashboard and the numbers are there.
- I am not a numbers person. Will this make sense?
- That is the point. No charts you need a course to read — just plain statements like how many enquiries arrived, how fast you replied, and what each campaign brought in.
- Can I share reports with a partner or bookkeeper?
- Yes. Team members on your account see the same dashboard, so everyone works off the same numbers instead of three versions of a spreadsheet.
Run the business on facts, not gut feel.
See where your leads come from and what your marketing earns — from your first week on Softennect.